Joanna

Customer Service Representative / E-commerce

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 16th, 2024 (4 days ago)

Member Since

February 18th, 2019

Profile Description

I am a dynamic and accomplished professional with extensive expertise in customer service. I worked directly with the CEO and Store Owners. I mainly handle stores in Shopify. I fulfill orders, I also managed email, and answer general inquiries, exchanges, re f,unds and warranty. I also moderate >Facebook commenting. I also worked in the BPO industry both inbound and outbound calls and assist customers with their flight reservations, cancelUpgrade to see actual infoions and changes on their booking (Airline account). I also perform troubleshooting and assist customer's in accessing their bills online explaining charges (Telco).
I am also equipped with different tools and pUpgrade to see actual infoforms such as Bphycs, Sabre, Siebel, Gusto, Clickfunnels, Infusionsoft, Zendesk, Gorgias, Freshdesk, Aliexpress, Oberlo, Slack, Google Suite, Notion, Indeed, Avaya, Bitrix24 and more!
Proficient in writing and speaking in English, able to multi-task and work with minimal supervision to meet client and business requirements and I am capable of meeting deliverables on schedule
This is just a glimpse of my work experience and I would like to share more.
I am always available for phone or Zoom interviews.
Thank you so much and you have a wonderful day. 

Top Skills

Marketing » Telemarketing

Customer Support

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support » Phone Support

Customer Support » Ecommerce

Customer Support » Sales Support

Office and Administration » Email Management

Marketing » Social Media Management » Facebook marketing

Advertising » Facebook Ads

Professional Services » Medical Services

Real Estate » Appointment Setting

Real Estate » Lead Generation

Customer Support » Email Support

Customer Support » Technical Support

Basic Information

Age
43
Gender
Female
Website
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Address
Malvar, Batangas
Tests Taken
None
Uploaded ID
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