Customer Service l Administrative Assistant | Social Media

Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($600.00/month)

Bachelors degree

Last Active

October 12th, 2022 (555 days ago)

Member Since

February 13th, 2019

Profile Description

Freelancing is a choice for a new normal. It’s not a mistake BUT the right decision for one’s life.
Services/Products Offered:
Administrative Assistant
-File Management
-Email Management
-Appointment Setting and Calendar Management
-Transcription
-Internet Research
-Form Creation (Jotform/Google Forms etc)
-Buying online purchase for someone
-Data Entry

Customer Service
-Responding to inquiries/concerns through social media
-Processing orders
-Being knowledgeable about the product for a better explanation when needed
-Professional attitude to buyers
-Provide tracking information
-Offer solutions to respond to issues raised by the customer

Social Media Management
-Uploading videos/pictures
-Monitoring the trends
-Scheduling post via Hootsuite (Instagram, Linkedin, Twitter) or Facebook Page
-Keyword Research
-WordPress/Wix website creation
-Setup accounts of Facebook/Instagram/Linkedin/Twitter and etc
-Social Media Content Planning
-Basic Facebook Ads
-Basic Email Marketing via Mailchimp
-Youtube Video Optimization
-Handling Social Media Accounts

Other Skill
-Use of MS Word/Powerpoint/Excel
-Canva
-Minimal experience using Shopify as buyer perspective

I believe that freelancing has already started before I started outside of Facebook. I'm previously an online seller for more than 2 years and previously co-admin of 2 sellers who were both based in the US but also Filipino. Both of them were targeting Filipino buyers by doing buy and sell items directly from the US and import here in the Philippines. I recently just finish having online training last June 2020 under the Filipino Virtual Assistance to freelancing as well to expand my knowledge as a freelancer in other platforms and to focus on serving you here online. I may have minimal experience but I assure you to work with you with efficiency and coherently. Please don't hesitate to initiate an interview with me I would like to work with you and be able to serve you for your needs.