Jalia

Customer Service, Admin Assistant & Amazon Support

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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associates Degree in Computer Technology

Last Active

March 28th, 2024 (28 days ago)

Member Since

February 11th, 2019

Profile Description

With more than 12 years of extensive experience in the BPO industry, I bring a wealth of skills in customer service, problem-solving, account maintenance, and administrative tasks. My expertise spans handling customer service calls, providing technical support, addressing objections, and effectively managing escalations.Over the past 6 years, I have excelled as a Virtual Assistant, delivering top-notch customer service and support for Amazon. My responsibilities have included proficiently managing administrative tasks, handling emails and chats, and efficiently organizing calendars and schedules. I have also actively assisted an Amazon Seller with account management and various administrative Upgrade to see actual info my role as a Maintenance Coordinator at a Short-Term Rental company, I successfully managed Airbnb properties, overseeing maintenance requests and coordinating repairs.My skill set includes proficient utilization of Microsoft Office, internet navigation, and related applications. Additionally, I bring expertise in Social Media Management.Known for being highly self-motivated, a quick learner, and adept at multitasking, I am recognized for my strong work ethic and resourcefulness. Committed to continuous personal growth, I am enthusiastic about acquiring new skills and take pride in consistently delivering high-quality results.

Top Skills

Professional Services » Management Services » Property Management

Experience: 2 - 5 years

Customer Support

Experience: 5 - 10 years

Office and Administration » Administrative Support

Experience: 5 - 10 years

Other Skills

Real Estate » Short Term Rentals

Experience: 2 - 5 years

Real Estate » Short Term Rentals » Airbnb

Experience: 2 - 5 years

Customer Support » Email Support

Customer Support » Ecommerce

Experience: 5 - 10 years

Basic Information

Age
34
Gender
Female
Website
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Address
Angeles City, Pampanga
Tests Taken
IQ
Score:  125
DISC
Dominance: 11
Influence: 18
Steadiness: 34
Compliance: 38
English
C2(Advanced/Mastery)
Uploaded ID
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