Katherine

•Virtual Assistant| Customer Service| Email Support

90 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($800.00/month)

Bachelors degree

Last Active

March 18th, 2022 (769 days ago)

Member Since

February 7th, 2019

Profile Description

Do you need a Virtual Assistant/Customer Support/Customer Service? Do you need someone who has experience with E-commerce and with using Shopify, Zendesk, and doing admin tasks? Are you looking for a team player, problem-solver, hardworking, and your go-to person who will take care of your business like her own? According to my recent client, if you are looking for an efficient and dedicated, hire me.

-Experience with E-commerce.
-Experience with Zendesk, Shopify, and Magento.
-6 years of experience with Customer Service.
-Answering email tickets.
-Email Management-Processing orders, order cancellations, refunds, and reshipment.
-Tracking of orders.-Disconnection, and reconnection of services.
-Billing queries, and account maintenance.
-Providing an excellent customer experience.
-5 years of Experience with BPO-Inbound/Outbound Calls

When you work with me, you will get fast responses and clear communications. I will also provide a valuable contribution to your business.

If any of that sounds like what you need, please contact me.

Here's the link to my resume: Upgrade to see actual info

Friendly,
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F.A.Q
Q- Do you offer Customer Support Services?
A- Yes, I worked in Customer Service for 6 years.

Q- Do you have experience with E-commerce?
A- Yes. I worked with a client for an online brand headquartered in Canada.

Q- Do you have an experience with Shopify and Zendesk?
A- Yes, I used Shopify, Zendesk, and Magento.

Q- Do you have experience in answering email tickets from Zendesk?
A- Yes, I manage to help a team answered incoming tickets.

Q- Do you want a long-term job?
A- Yes. I wished to work with a client for a long term and dedicate myself to work with passion and integrity as I valued every job that I had. I am a fast learner. I always make sure that I accomplish the daily work before the end of the day. 

Kind regards,
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Top Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Email Management

Other Skills

Customer Support » Email Support

Customer Support » Forum/Community Moderation

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Marketing » Social Media Management » Instagram marketing

Real Estate » Appointment Setting

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Content Moderation/Management

Office and Administration » Translation

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
32
Gender
Female
Website
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Address
Padre Garcia, Batangas
Tests Taken
IQ
Score:  110
English
B2(Upper Intermediate)
Uploaded ID
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