d49020 0 cbde1df488
Technical Support/Customer Service Representative / Data Encoder
70 ID PROOF
Timeproof:
I handled incoming calls from customers across the United States who's calling in to update their equipment and even troubleshoot if there's an issue with their services specifically (TV, Phone and Internet). I'm not only handling calls but also I'm the one who's responsible to record and save all the information we have/had discussed throughout our conversation on every call. Later on, as we upgraded our skill, I also accepted calls who wants to get, activate and troubleshoot radios inside their cars. I've been doing inbound calls for 4 years from 2016 until in the mid of 2020.
Update:
I work now as a Retention Specialist. I am handling
I want a long term and stable job where I can help you to the success of your business.
I have 4 years experience as Secretary/Jewelry Appraiser.
I have 5 years work experience in speaking English.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.
Ruben has been through the OneVAAway challenge and has been outsourcing for a few years. His OFSs are from OnlineJobs.ph, and it was a pleasure talking to him about his processes.
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