Senior agent

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

April 12th, 2024 (6 days ago)

Member Since

January 31st, 2019

Profile Description

I've been in this industry for more than 12 yrs now and I've handled several accounts like Time Warner Cable, Sprint Mobile, Macy's, Telstra, Telus, and many to mention. Based on the work experience that I have I can see that I'm confident to handle all types of situations either sales or customer-related issues. I'm Competent, and passionate to provide excellent product knowledge and problem resolution, Strong comprehension of handling complaints and irate customers by remaining calm, and analyzing the situation for a quick resolution.
I am a hard worker with various backgrounds with past jobs varying from Outbound Sales to Customer Service Representative. Most of my jobs required +8 working hours per day working most of my time is second nature to me. All of my jobs required me to be detail-oriented and quickly adaptable to new situations, and software. I always worked with people so empathy is a strong point.