Abigail

Customer Service Specialist and Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $2.84/hour ($500.00/month)

College Level

Last Active

February 26th, 2022 (762 days ago)

Member Since

January 30th, 2019

Profile Description

EFFECTIVE QUALITY SERVICE IS MY SIGNATURE.

Good day, I am Upgrade to see actual info Upgrade to see actual info and I have the following skills:

• Strong Communication skills
Email Handling
• Research and Management

Young as I am, I have thoroughly developed enthusiasm, versatility, and effectiveness through my works and tasks given as a Customer Service Support and as a Virtual Assistant from the different training I attended and have been attending. With this, I am confident that I am continuously being equipped with knowledge and skills together with progressive service that will surely help as I work with you. 

I started freelancing with a heart to help and improve the quality of service and give a remarkable impact to my client. My extensive experience in different careers made me grow as an effective and capable Customer Service and Social Media Marketing Specialist. My experiences are the following:

As a Customer Service Specialist. Effective communication is not only reflecting between the customer and the customer service specialist but it significantly reflects the company as well that is why I am one of those who were completely trained to be advanced when it comes to interacting with our valued customers. As a former part of customer service specialist of an online marketplace, I provide clear and concise information about products, respond timely to our customer complaints and concerns in a courteous manner, and process returns as early as possible. With the knowledge I have gained from the training and from the work experience, I can handle customers and clients through email with outstanding service throughout the process whether it is related to selling or customer complaints and concerns.

I enjoy working as a Customer Service Representative however, as a well-trained Virtual Assistant, I can also the do following with excellence and efficiency:

• General Virtual Assistant Task – Data Entry, Executive Assistance, Project Management, Email Management, Booking appointments with Client, Answering support tickets

Please feel free to contact me. I would be happy and truly pleased to share my expertise with your growing business.

Respectfully, 
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Top Skills

Advertising » Facebook Ads

Customer Support

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Social Media Management » Facebook marketing

Customer Support » Email Support

Customer Support » Sales Support

Office and Administration » Personal Assistant

Marketing » Telemarketing

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Proofreading

Real Estate

Office and Administration » Transcription

Office and Administration » Translation

Office and Administration » Data Entry

Marketing » Mobile Marketing

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Davao City, Davao Del Sur
Tests Taken
IQ
Score:  125
DISC
Dominance: 44%
Influence: 7%
Steadiness: 38%
Compliance: 11%
English
B2(Upper Intermediate)
Uploaded ID
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