MARIA

Instructional Designer | Content Developer

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Overview

Looking for part-time work (4 hours/day)

at $5.68/hour ($500.00/month)

Bachelors degree 

Last Active

February 28th, 2023 (394 days ago)

Member Since

January 22nd, 2019

Profile Description

Kat was a Human Resources Professional in the Business Process Outsourcing Industry where she directly reported to her manager in Illinois, USA. 
She has more than 18 years of Customer Service experience ranging from face-to-face to calls, emails, and chat support. Kat specializes in customer service, content writing, community management, and social media management.

Kat has been handling social media management since 2014. One of her clients who had less than 200 followers when she got on board, has now reached more than 400,000 followers. Since she joined the organization in its starting stage, she has helped the company in various processes including writing customer canned replies, company profile, press releases, standard procedures, FAQs, and website content. 

As a blogger and content creator, she has headed the management and development of an e-book created by moms. This project along with the creation and moderation of an online community for Filipino homemakers, a website, and partnering with brands are just some of the things that she enjoys as a content creator and project manager.

Kat's goal is to help not only her clients but their customers as well.

Top Skills

Customer Support » Email Support

Customer Support » Social Media Moderation

Office and Administration » Data Entry

Other Skills

SEO » Content Management

Customer Support

Customer Support » Forum/Community Moderation

Customer Support » Content Moderation/Management

Marketing » Content Creation » Blogging

Marketing » Content Creation » Microblog Content Writing

Human Resources

Customer Support » Phone Support

Customer Support » Ecommerce

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  116
DISC
Dominance: 34
Influence: 9
Steadiness: 34
Compliance: 23
English
C2(Advanced/Mastery)
Uploaded ID
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