MEDICAL SCRIBE / TRAINER, Jan 2020 – May 24, 2023
Medical Scribes are individuals trained in medical documentation who assist a physician/provider throughout their shift. The primary goal of a Medical Scribe is to
increase the efficiency and the productivity of the physician they are working for. We listen into patient encounters via video conferencing or phone from an offsite
location. A scribe will accurately and thoroughly document medical visits and procedures as they are being performed by the physician, including but not limited to:
- Procedures and treatments performed by healthcare professionals.
- Patient education and explanations of risks and benefits.
- Physician-dictated diagnoses, prescriptions and instructions for patient or family members for self-care and follow-up.
- Prepare referral letters as directed by the physician.
- Spot mistakes or inconsistencies in medical documentation and check to correct the information in order to reduce errors
CUSTOMER SERVICE REPRESENTATIVE, Jan 16, 2015 - Dec 14, 2018
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution and Attracts potential customers by answering product and service questions; suggesting information about other products and services.
SPANISH MARKET RESEARCHER, Sep 10, 2013 – Jan 15, 2015
Market researchers collect and analyses data and information that is valuable to their clients who are made up of organizations, businesses and government departments. The information they provide helps their clients to make informed political, social and economic decisions.
ADMINISTRATIVE COORDINATOR, Dec 11, 2011– Jan 15, 2015
Serves a point of contact and link between employees, internal departments, and external parties, including vendors, lenders and costumers.
Experience: 2 - 5 years
Medical Scribe (remote)
Experience: 2 - 5 years
Customer Service specialist
Experience: 2 - 5 years
Live medical scribing
Experience: 2 - 5 years
Customer Service Specialist
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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