e409 2d8f0 0d8b4dc1

Customer Care Professional

90 ID PROOF
Timeproof:
EXPECTED SALARY
Php 15,000.00/month ( $316 USD )
20 hrs/wk ( $3.59 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
4 Years of Customer Service
BASIC INFORMATION
Age:
29
Gender:
Male
Tests Taken:
IQ
Score:  9

DISC
Compliance:36
Dominance:36%
Influence:6%
Steadiness:21%

English
 C2(Advanced/Mastery)
Last Active:
2019-12-10
Member Since:
2019-01-17
SKILL SUMMARY

PRESALES SPECIALIST, I served as a technical expert with the task of working closely with sales teams to ensure that the products being offered can be tailored to meet the customers’ requirements
CUSTOMER SERVICE REPRESENTATIVE, Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution and Attracts potential customers by answering product and service questions; suggesting information about other products and services.
SPANISH MARKET RESEARCHER, Market researchers collect and analyses data and information that is valuable to their clients who are made up of organizations, businesses and government departments. The information they provide helps their clients to make informed political, social and economic decisions.
ADMINISTRATIVE COORDINATOR, Serves a  point of contact and link between employees, internal departments, and external parties, including vendors, lenders and costumers. 

WORKER SKILLS
TOP SKILLS
  • Appointment Setter
  • Data Entry
  • Email Management
  • Excel
  • Project Coordinator
  • Quality Assurance
  • Research
  • Transcription
  • Speaking
  • Translation
  • Tutoring Teaching
  • Lead Generation
  • SEO
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I've worked with ESL for 2 years. Got a TESOL Certificate.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Creative advertising
  • Facebook Ads
  • Google AdWords
  • Instagram Ads
  • Media Buys
  • Other Ad Platforms
  • Scientific advertising
  • Youtube Ads

Web Development
SKILL RATING
  • ClickFunnels
  • Drupal Development
  • Infusionsoft
  • Javascript
  • Joomla Development
  • Laravel
  • Magento
  • Mysql
  • Optimizepress
  • PHP
  • Shopify
  • WooCommerce
  • Wordpress Development

Webmaster
SKILL RATING
  • Content Management
  • Google analytics
  • Html
  • Managing Servers
  • PSD to HTML
  • Webmaster Tools
  • Wordpress

Graphics & Multimedia
SKILL RATING
  • 3D Modeling
  • Adobe Indesign
  • Animation Specialist
  • Autocad
  • Graphics Editing
  • Illustrator
  • Logo Design
  • Photoshop
  • Print Design
  • Recording Audio
  • Shirt Design
  • User Interface Design
  • Video Editing

Finance & Management
SKILL RATING
  • Accounting
  • Bookkeeping
  • Business Plans
  • Financial Analysis
  • Financial Forecasting
  • Financial Management
  • Inventory Management
  • Invesment Researching
  • Payroll
  • Quickbooks
  • Strategic Planning
  • Tax Preparation

Customer Service & Admin Support
SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
SKILL RATING
  • Medical Services

Project Management
SKILL RATING
  • Design Project Management
  • Marketing Project Management
  • Other Project Management
  • Writing Project Management

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