I am currently doing freelance web content writing for a Hawaiian tour company, and also as their social media manager. I have been in the BPO industry since 2011, and have developed technical skills specifically for computer peripherals, Telco (ISP), and POS machines (with a bit of upselling for upgrades of products and services). I have also worked as a back office manager for a year and a half, mainly doing admin tasks. I used different tools within my 8 years of experience in the field. I always do my best in every task and make sure that I complete it in an efficient and timely manner.
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