Melanie

Skilled Customer Service Advisor and Data Research-Encoder

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

March 12th, 2024 (16 days ago)

Member Since

January 15th, 2019

Profile Description

a versatile and results-driven virtual assistant with extensive experience in providing exceptional customer support and managing front desk operations. I thrive in fast-paced environments, ensuring top-notch service and support to meet your business needs.Key Skills:Customer Support: Proven track record of delivering outstanding customer service through various channels, including email, chat, and phone, resolving inquiries, and ensuring customer satisfaction.Virtual Front Desk Management: Efficiently handling administrative tasks, appointments, and scheduling to maintain a well-organized front desk.Time Management: Effective multitasking and time management to complete tasks accurately and on Upgrade to see actual infomunication: Exceptional written and verbal communication skills, fluency in English, and strong interpersonal skills.Tech-savvy: Proficient in using various tools and software, including Microsoft Office, CRM systems, helpdesk software, and more.Problem-solving: Quick and effective issue resolution, ensuring a positive customer Upgrade to see actual info I Offer:Customer Support: Providing prompt and professional responses to customer inquiries, addressing concerns, and ensuring customer Upgrade to see actual infoont Desk Management: Managing appointments, reservations, and inquiries, maintaining a well-organized front desk operation.Administrative Tasks: Handling data entry, document management, email correspondence, and general administrative support.Virtual Assistance: Managing your calendar, scheduling appointments, making travel arrangements, and assisting with various day-to-day tasks.Email Management: Organizing, filtering, and responding to emails to ensure efficient communication.Why Hire Me?I am dedicated, reliable, and committed to exceeding your expectations.I possess strong problem-solving abilities and a knack for handling complex situations with ease.I can adapt quickly to new systems and processes, ensuring seamless integration with your team.My strong work ethic and attention to detail guarantee high-quality results.Availability:
I am available 5 days a week EST/PST and can provide the support and assistance your business needs to thrive.Let's Work Together:
If you're looking for a virtual assistant with a proven track record in customer support and front desk management, I'm here to help. Let's discuss how I can contribute to your business's success.Contact Information:
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Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

Marketing » Copywriting

E-Commerce » Inventory Management » Quality Control

Real Estate » Lead Generation

Video Editing

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Social Media Moderation

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Office and Administration » Personal Assistant

Basic Information

Age
30
Gender
Female
Website
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Address
Pasig, Metro Manila
Tests Taken
IQ
Score:  87
DISC
Dominance: 19
Influence: 26
Steadiness: 50
Compliance: 6
English
C1(Advanced)
Uploaded ID
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