Experienced Customer Care Representative

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

April 19th, 2024 (yesterday)

Member Since

January 12th, 2019

Profile Description

Welcome to my profile!I previously worked as a Team Leader of a web-based company that is being outsourced here in the Philippines. I've also done Customer Service for an eCommerce store and provided Virtual Assistance too. I'd like to share with you my skills that I was able to enhance during these experiences: - Customer Service for an eCommerce store using Gmail, Gsuite, Zendesk and Gorgias- Creating macros for Zendesk- Check order status and shipping details through Shopify and Aliexpress- Shopify order customization and refunds- Order fulfillment using Oberlo, Dsers and Aliexpress- Managing >Facebook comments and creating ads- Managing Paypal and Stripe disputesI am goal-oriented, and customer focused with four years of customer service and technical support experience. Being self-motivated and determined, I solve customer problems effectively while building strong relationships and contributing to their overall success. I always thrive for the best and excel in everything as much as I could. I have the abilities to multi-task while maintaining primary focus on priority assignments. In addition, I am a fast-learner, I show consistency on my work and tackle all tasks with dedication and a smile.