IT Professional with 8 years of experience in IT operations,

Overview

Looking for full-time work (8 hours/day)

at $40.00/hour ($7,040.00/month)

Bachelors degree

Last Active

April 10th, 2024 (15 days ago)

Member Since

January 8th, 2019

Profile Description

SUMMARY OF SKILLS AND CAREER HIGHLIGHTS
• Certified ITIL v4• Certified CompTIA Security+• IT Project Management• Systems and Network Administration• Security Operations Center (SOC)• Information Security• Governance, Risk, and Compliance (GRC)• Metrics and Data Analytics
PROFESSIONAL EXPERIENCEInformation Security Operations Manager - JG Summit Holdings Inc.2023 - present
Responsibilities:• Manage the day-to-day operations of the Gokongwei Group Security Operations Center • Work with multiple business units, groups, and vendors to resolve cybersecurity iUpgrade to see actual info within SLA• Present monthly operational executive updates to the CISO and CIO• Analyze monthly metrics and prepare high-level dashboards for leadership and ISO team• Lead SOC team during iUpgrade to see actual info response and work closely with leadership during active iUpgrade to see actual info• Lead and assist 6 augments staffs• Oversee iUpgrade to see actual info monitoring, identification, assessment, mitigation, and communication to all stakeholders• Oversee endpoint, internet, and email security tools• Create, review, and maintain playbooks and use cases for operational response to cyber threats• Assist in the Cybersecurity Awareness campaign of ISO team across the whole GG conglomerate
Technologies used:IBM QRadar Security and Events Management, IBM Virtual Security Operations Center (VSOC), Crowdstrike Falcon, Zscaler Internet Security, CheckPoint Harmony Email Security, Microsoft Defender, Snow Atlas Asset Management, ServiceNow ITSM, Microsoft Azure Active Directory, CyberArk Privilege Access Management, Cyberint Threat Intelligence and Digital Risk Protection, Shodan, Microsoft Teams
IT Program and Project Officer - PMR Renewables Ltd. Co.Upgrade to see actual info
Responsibilities:• Serve as the organization's IT Department Head• Oversee IT & Network operations of the company with 100+ individuals in line of support• Design and setup computer networks including local area networks (LANs), wide area networks (WANs), wireless LANs (WLANs), and IT and Operational technology (OT) communications networks.• Work closely with executive and senior management in designing IT policies and systems to achieve company set goals• Lead all cybersecurity programs of the company to build employee awareness and vigilance in IT security• Manage, repair, and deploy IT assets, such as desktops, laptops, printers, monitors, hard drives, etc.• Perform scheduled server and data backups• Prepare the IT Department budget forecast and report annually• Work closely with IT vendors and suppliers to discuss system requirements, product specifications, get better product or project price offers, and plan work schedules of various groups in a project
Technologies used:Microsoft 365 Admin, Microsoft Azure Active Directory, Synology NAS drives, iDrive Backup and Recovery, end- to-end installation and configuration of networking devices and tools, such as network racking, fiber and LAN cabling, firewall, router, switch, access point, and UPS devices under Ubiquiti Networks, Cisco, Palo Alto, MikroTik, TP-Link and APC brands, and ESET Endpoint Security and ESET Protect Upgrade to see actual information Security Team Lead - Accenture Inc.Project: Cyber IUpgrade to see actual info Response Team - Data Loss PreventionUpgrade to see actual info
Responsibilities:• Work closely with project managers in US and PH in overseeing project operations in Manila 24/7/365• Manage security alerts and iUpgrade to see actual info daily• Present summary of security iUpgrade to see actual info and key trends to address to project managers• Manage and assist a team of 11 Data Loss Prevention analysts• Manage and assist a team of 9 Project Control Services analysts• Serve as an escalation point of security analysts in Manila, India and US• Test global and client custom monitoring policies using Symantec Data Loss Prevention tool• Serve as the primary tester for Symantec Data Loss Prevention tool version upgrades• Serve as an internal escalation point for Data Loss Prevention analysts in Manila• Provide metrics and analysis reports to account executive using Qlik Sense Data Analytics platform• Regular coaching of teaUpgrade to see actual infombers of standard business and project-specific processes• Conduct technical and process training of new hires• Lead resource management support including roll on – roll-off of resources• Review time charges of resources• Communicate project management status to different stakeholders as required• Identification of root cause in partnership with peer groups on remediation of control gaps/failure• Provide advice to client management with regard to moderately complex security issues• Initiate process improvements such as creation of process documentations and automations
Information Security Analyst - Accenture Inc.Project: Cyber IUpgrade to see actual info Response Team - Data Loss PreventionUpgrade to see actual info
Responsibilities:• Do an initial analysis, monitoring and escalation of security events detected from endpoint (web, cloud storage, network share, external media, printer, and ftp) and email data protection controls• Identify potential data leaks and monitor violations of any company policies related to Personal Identifiable Information (PII) or Intellectual Property (IP)• Triage anomalous events using Symantec and Microsoft 365 Data Loss Prevention tools• Escalates events according to Cyber IUpgrade to see actual info Response Data Loss Prevention workflow process• Log DLP iUpgrade to see actual info using RSA Archer IT Security and Risk Management platform• Dismiss white noise events (false positives, no actions, and whitelists)• Provides technical support to the client and management and staff across the world in risk assessments and implementation of appropriate data security procedures
Technologies used:Symantec Data Loss Prevention, Microsoft 365 Data Loss Prevention, RSA GRC (Governance, Risk and Compliance), Microsoft tools (Excel, Word, PowerBI, PowerPoint), Qlik Sense Data Analytics
Project Control Service Analyst - Accenture Inc.Project: Google - Local Inventory Ads 2017
Responsibilities:• Call stores such as The Good Guys, Optus, Best Buy, and Crate and Barrel and pose as a regular customer• Inquire random and specific items over the phone to gauge accuracy of inventory ads• Record and report findings and observations to project leads• Conduct technical training of 7 project analysts
Global Service Desk Analyst - HP Inc. (now DXC Technology) Other internal roles: IMAC (install, move, add & change) SupportUpgrade to see actual info
Responsibilities:• Handle incoming software issues and help requests from business employees over the phone, via email and chat, or via remote connection using LogMeIn• Resolve business employees’ technical issues as they arrive• Manage account creation of new users according to IMAC (Install, Move, Add & Change) IT service workflow• Escalate business user support requests to higher-level IT support specialists• Log service and request tickets using ServiceNow• Report causes of recurring issues and recommend possible solutions to project leads• Do system tests and updates after troubleshooting and repairs
Technologies used:HP Service Manager, ServiceNow, BMC Remedy, LogMeIn Remote Desktop, Citrix, SharePoint, VPN tools - Verizon and SafeNet (now MobilePass), Active Directory and Lotus Notes
TRAININGS• ITIL v4 Certification Training• PMP Project Management Professional Training• Introduction to Project Management PM101 Training• Mastering Agile Scrum Project Management• Agile Crash Course: Agile Project Management; Agile Delivery• Project Quality Management: Quality Management and Control• Client Data Protection Controls for Delivery Leads• Agile Project Management Essentials• Value-Driven Program and Service Management • Project Planning and Re-planning Training• Accenture Project Management Estimating Course• COMPTIA Security+ Training• Resource Capacity Management using Microsoft Project• Resource Demand Management using Microsoft Project• Work Planning Principles 1: Setting Up my Work Plan• Work Planning Principles 2: Using the Work Plan to Manage my Project• Client Data Protection Effective Implementation and Ongoing Compliance

EDUCATIONFEU Institute of TechnologyB.S. in Information Technology• Consistent Academic Scholar• Top Performing Student of Batch 2015 B.S. Information Technology Graduates• Senior Coordinator and Content Editor of The Innovator, FEU IT’s Official School Publication