Current Employment Status:
Hired Part Time on Aug 17, 2020
Hired Part Time on Jun 1, 2021

128849c00d0bdfd

Virtual Assistant | Customer Service Support | E-commerce Specialist

70 ID PROOF
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EXPECTED SALARY
Php 20,000.00/month
( $380 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
20 hrs/wk
( $4.40 USD/hr )
EXPERIENCE OVERVIEW
2 years in customer service1 year in eBay product research and listing
BASIC INFORMATION
Age:
36
Gender:
Female
Tests Taken:
IQ
Score:  125
English
 C1(Advanced)
Last Active:
January 9th, 2023 (28 days ago)
Member Since:
January 8th, 2019
SKILL SUMMARY

I have more than 2 years of experience as a Customer Service Support in a BPO industry. I have gained a lot of knowledge and experience that equipped me to perform my job well and will make my clients satisfied and rest assured that all given tasks are taken cared of. 

I have 1-year experience in eBay listing and product research. I am fully aware of how to fulfill and process orders on the eBay store using Yaballe and how to check, select and purchase items from Amazon, Walmart and Home Depot. I am using ZIK analytics to collect information about competitors, optimize listings and boost the performance of the eBay store. I am very familiar with Google products such as drive, google docs and sheets. I use Canva and Photoshop in photo editing.

I am proficient in the following:
> Zendesk
> WordPress
> ZIK Analytics 
> E-commerce platforms such as eBay, Shopify & Amazon
> Canva
> Technical Administrative
> Data Entry
> Email Marketing
> Basic Photo Editing
> Internet Research
> Web Management Expert in Google Products, Microsoft  Office Programs & Social Media Platforms

WORKER SKILLS
TOP SKILLS
  • Data Entry
  • Email Management
  • Excel
  • Research
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Facebook Marketing
  • Logo Design
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Data Entry
  • Email Management
  • Excel
  • Research

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Sales and Marketing
SKILL RATING
  • Facebook Marketing

Graphics & Multimedia
SKILL RATING
  • Logo Design

Customer Service & Admin Support
EXPERIENCE

Customer Service Skills: Clear Phone, Email and Live Chat Communication / Situation Evaluation and Attentiveness / Empathy Ability / Persuasion Skills / Time Management and Flexibility / Closing Ability

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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