Current Employment Status:
Hired Part Time on Aug 17, 2020
Hired Part Time on Jun 1, 2021
I have more than 2 years of experience as a Customer Service Support in a BPO industry. I have gained a lot of knowledge and experience that equipped me to perform my job well and will make my clients satisfied and rest assured that all given tasks are taken cared of.
I have 1-year experience in eBay listing and product research. I am fully aware of how to fulfill and process orders on the eBay store using Yaballe and how to check, select and purchase items from Amazon, Walmart and Home Depot. I am using ZIK analytics to collect information about competitors, optimize listings and boost the performance of the eBay store. I am very familiar with Google products such as drive, google docs and sheets. I use Canva and Photoshop in photo editing.
I am proficient in the following:
> ZIK Analytics
> E-commerce platforms such as eBay, Shopify & Amazon
> Technical Administrative
> Data Entry
> Basic Photo Editing
> Internet Research
> Web Management Expert in Google Products, Microsoft Office Programs & Social Media Platforms
Customer Service Skills: Clear Phone, Email and Live Chat Communication / Situation Evaluation and Attentiveness / Empathy Ability / Persuasion Skills / Time Management and Flexibility / Closing Ability
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