Grachelle

Customer Service/ Admin Assistant

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Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($800.00/month)

Bachelors degree

Last Active

March 30th, 2022 (752 days ago)

Member Since

January 5th, 2019

Profile Description

I have more than 5 years of experienced in Customer Service assisting Australian and U.S. customers. I used to work in United States for more than 10 years and I was trained at a large Call Center
here in the Philippines.
I can provide email, ticket and phone support and will do everything I can
to delight your Upgrade to see actual infomunication is my passion and I firmly believe in fully comprehending customer's needs in order to achieve customer satisfaction. Throughout
the years of my experience as a Customer Service Agent I have managed
to phone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, calmness, active listening, clarity,
time management, empathy, positive attitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product or services in order to provide the best possible support to
customers.

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

Accounting » Quickbooks

Human Resources

Office and Administration » Email Management

Office and Administration » Personal Assistant

Accounting

Accounting » Bookkeeping

Professional Services » Management Services » Inventory Management

Real Estate » Appointment Setting

Customer Support » Email Support

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Accounting » Investment Accounting » Investment Research

Basic Information

Age
43
Gender
Female
Website
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Address
QUEZON CITY, METRO MANILA
Tests Taken
IQ
Score:  135
DISC
Dominance: 32%
Influence: 25%
Steadiness: 35%
Compliance: 9%
English
C1(Advanced)
Uploaded ID
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