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Virtual Assistant/Customer Support

80 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 30,000.00/month
( $547 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
40 hrs/wk
( $3.16 USD/hr )
EXPERIENCE OVERVIEW
3 years experience as a Virtual Assistant/Customer Support
BASIC INFORMATION
Age:
48
Gender:
Female
Location:
San Pablo City, Laguna
Tests Taken:
IQ
Score:  112
English
 C1(Advanced)
Last Active:
August 16th, 2022 (4 days ago)
Member Since:
December 31st, 2018
SKILL SUMMARY

I have a great passion in working as Virtual Assistant/Email Support. I worked with an E-commerce website and with a successful more than 3 years of experience I was able to enhanced my skills. I am self-motivated, I can adopt and respond to different types of characters. I always give my best and positive attitude in order to give the best experience to customers. 

To add more these were the tasks I was assigned:

- Managing Social Media - Respond to comments and reactions on Facebook page and Upgrade to see actual info.

- E-mail Handling- Respond to customers concerns using Zendesk, Gmail. 

- Shopify - Order tracking, Refund and Cancellation, Change of order request,      Create coupon code/discount code. Create new order for replacement

I am interested in making long term professional relationships with my client and ensure to deliver a successful outcome in every project. With my smart work and honesty, I can assure you that you will not regret hiring me.

WORKER SKILLS
TOP SKILLS
  • Customer Support
  • Email Support
  • Social Media Moderation

Customer Service & Admin Support
EXPERIENCE

I have more than 3 years experience as Virtual Assistant/Customer Support

SKILL RATING
  • Customer Support
  • Email Support
  • Social Media Moderation

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