With 9 years of BPO experience, I have a comprehensive background in Customer Relations & Complaint Handling, Data Analysis, Reports Automation, Project Management, and Business Intelligence.
I currently work as a Business Insights Analyst where I generate actionable insights that ensure improved outcomes in financial performance, customer engagement, customer experience, operational, sales and marketing performance. I also develop Tableau reports and dashboards.
I am a team player and goal-oriented, and I am keen to get a chance to increase my knowledge and skills in different fields to also help you build your business. If given a chance, you can count on me for my commitment to get the job done no matter what the job description is. Hire me!
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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