Transaction Coordinator / Listing Coordinator / Team Leader / Admin Assistant
(10+ years experience)
*Coordinates listings, offers, and buyer/seller contract-to-close transactions
*Communicates with buyer/seller, other agents, lender, title co., and any additional vendors throughout the transaction
*Prepares and facilitates addenda and amendments
*Manages contract deadlines and ensures timeliness with contingencies
*Coordinates Final Walk-through and Closing
*Reviews and audits the Settlement Statement
*Audits, organizes, and ensures the file is compliant with State and Brokerage
Customer Service Representative / Sales Representative / Retention Officer / Quality Analyst / Coach / Mentor
(5+ years experience)
*Before I started my career as a Virtual Assistant in the US Real Estate Industry, I worked as a Call Center Agent doing the above-mentioned roles for more than 5 years in various Call Center companies in the Philippines. *As an overview, I assisted customers with their general inquiries, billing/payment concerns, installation/relocation of account services, upselling/offering products and services, providing solutions to customers concerns/issues, updating account information on file, and renewing/relocating/cancelling subscription.*I received plenty of leadership & excellence awards and recognitions for providing outstanding performance during my tenure.
Tools/Programs Used:
Adobe Acrobat
BombBomb
Boomtown
Brivity
Canva
CINC
Centralized Showing Service
DocuSign
Dotloop
Dropbox
Google Drive/Forms/Docs
KW Command
Microsoft Office
Perfect Storm
RealTracs/MLSRealty
Box Office
Ring Central
ShowingTime
Skyslope
Slack
TransactionDesk
Top Producer
Zipforms
Zoom
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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