Current Employment Status:
Hired Full Time on Aug 25, 2020
PROFESSIONAL, RELIABLE, AND FAST LEARNER VIRTUAL ASSISTANT
I was a working student for 3 years. That is why I can quickly adapt to up-to-the-minute situations, practice time management, improvise, and alter strategies to meet different types of challenges.
I have worked in the BPO industry for 2 years. I supported eBay (North America), Telstra (Australia), and Virgin Mobile (United Kingdom), composed of Inbound and Outbound customer services from General, Billing to Sales. I had Communication Skills Training, and I have C2 English Advanced/Mastery. I have been working as a VA for 4 years now.
I performed the following duties:
· Newsletters, Landing Pages
· Design Research
· Keyword Research
· Writing Listings
· SEO Analysis
· Product SEO
· Upload of products
· Customer Service
· Project Management
· Cold Calling
· Lead Generation
· Creating Letters or
· Setting and Organizing Appointments
· Reporting Daily Tasks
· LinkedIn Messaging
· CRM Management
· Graphic Design (Canva)
.
. Service Desk Dispatch
CERTIFICATES:
Social Media Marketing Foundations
AWARDS:
“Most Improved Teammate” for continuous improvement over the 6-week training (January 2016) “Trust Each Other to Deliver,” which shows the value of teamwork (April 2017).
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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