Kimberly

Customer Support Specialist (Billing & Sales Retention)

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

February 29th, 2024 (29 days ago)

Member Since

December 14th, 2018

Profile Description

A skilled and result-oriented Contact Center professional with over 2 years experience in the BPO industry, with expertise on Customer Service, Sales, and Upgrade to see actual infomitted to addressing customer's concerns with accuracy and professionalism. Strategic professional who maintains a high level of professionalism, patience and and efficiency to provide customer satisfaction and increase customer Upgrade to see actual infovoted to data integrity and ability to handle confidential material. Handled 14 headcount as a Team Manager for a US based Telecommunications Company and has maintained the team at the top.

 - Excellent English verbal and written communication.
 - Writing and documentation skills.
 - Organized and has great attention to detail and quality assurance.
 - Ability to work independently and manage multiple priorities
 - Phone communication skills.
 - SOFTWARE KNOWLEDGE: Microsoft Office, Skype, CRM's

 - Handled a social media page for an E- Commerce Company with over 400,000 followers as the page's editor.


Top Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Sales Support

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Social Media Management » Facebook marketing

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Marketing » Email Marketing

Marketing » Copywriting

Marketing » Affiliate Marketing

Marketing » Content Creation » Blogging

Marketing » Content Creation » Creative Writing

Office and Administration » Transcription

Marketing » Social Media Management » Social Media Marketing

Office and Administration » Travel Planning

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
BISLIG CITY, Surigao del Sur
Tests Taken
IQ
Score:  130
DISC
Dominance: 37
Influence: 26
Steadiness: 19
Compliance: 19
English
C2(Advanced/Mastery)
Uploaded ID
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