I am an experienced Account Manager, Quality Analyst and Appointment Setter since 2005. I am also a trained Social Media Manager, Data Entry Specialist and Transcriptionist. I have been working in various BPO with experience in different areas and positions in the Operations and Support team. I am now a full time Virtual Assistant since July of 2018. The following are my skills acquired in the last 13 years:
- Data Entry
- Social Media Management
- Call Audit / Quality Assurance
- Team Management
- Account Management
- Lead Management
- Telesales / Telemarketing
- Appointment Setting
I have 4 months of experience working as a Virtual Assistant. I have worked on mainly Account Management and Quality Assurance of the team. I am Trained on Social Media Management, Data Entry and Transcription. I also do email marketing if needed.
I have worked in the BPO industry since 2005 which made my speaking and writing English fluent. I have as a Quality Analyst both in a BPO and as a Virtual Assistant. I had experience on training newly hired sales agents for their English communication improvement.
My more than 6 years of experience as a QA and trainer makes me knowledgeable with editing and proofreading.
I have years of experience doing telemarketing selling products like magazines, events, fresh fish. I have also worked on as trainer on teaching selling techniques to newly hires. I am trained Social Media Manager, SEO and Social Media Marketing.
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