Current Employment Status:
Hired Full Time on Oct 31, 2019
I have experience for 4 years on customer service (more than 2 years on BPO; 2 years on social media), e-commerce for 2 years, and 4 years as social media manager.
I have an additional experience for social media, working on non-profit organizations for over 3 years. I've handled different social media accounts, plan projects and events, and collect funds to be given to a chosen charity.
Aside from those experiences, I have some other freelance experiences doing different VA and admin tasks.
I can offer to work on e-commerce, social media, admin, etc. Here are the skills and services I offer:
• Google Suite Applications
-Google Drive (Google Doc, Google Spreadsheet, etc)
• Microsoft Office tools
• Dropshipping (Amazon, Shopify)
-Product Listing & Optimization
-Product image edit and enhance
-Product Description Writing
• Data Entry
• Social media marketing
• SEO specialist
• Content Writing
• Photo Editing and Enhancing
• Video Editing
-Adobe Premiere Pro CC
I've worked on invoices, daily and hourly reports, inventories using excel. Sending emails for reports, data, files, work endorsements and customer service. Directly assisting Managers and supervisors to manage workloads.
My second language is english
I've been years experience working with tasks like content writing for blogs, product description for e-commerce, social media posts and ads, etc.
I have almost 4 years experience as a social media manager and more than 3 years working for a non-profit organization online.
I have experience in Shopify from 2 years experience and doing some freelance works. I upload products with product descriptions on Shopify.
I have experience with photo edit and enhance (with Adobe Lightroom, Photoshop, and Canva) for promotional posters, product details photos, and other kind of designs for social media marketing
I have 2 years total of experience with Customer Service and Admin Support, including experience with customer service on moderating social media pages.. I've worked in a call center company and have knowledge and experience in terms of email support and call handling. Providing 100% customer satisfaction and assisting manager and supervisors with their workloads.
I've experienced organizing projects and events from my non-profit organization experience for 3 years.
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