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Client Engagement Manager, DSR/CSR, Admin Executive

70 ID PROOF
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EXPECTED SALARY
Php 100,000.00/month
( $1,873 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $10.82 USD/hr )
EXPERIENCE OVERVIEW
I have 17 years of combined working experience in the customer service, sales and KPO/RPO industries as a business development executive, project manager, trainer, team lead and engagement manager.
BASIC INFORMATION
Age:
38
Gender:
Male
Location:
Pasig, Rizal
Tests Taken:
None
Last Active:
January 25th, 2023 (4 days ago)
Member Since:
November 8th, 2018
SKILL SUMMARY


-I worked as an Engagement Manager for a KPO/RPO company handling client engagement and agent deployment for recruitment/staffing support, business development and back office support.
-worked as a Project Manager for Mindgenix Technologies and I have led a team of Web Developers.
-I've worked with Google before specific to AU/NZ B2B sales for digital marketing.
-I did lead prospecting, profiling, email and phone reach outs to offer Adwords.
-skilled in using Salesforce and I have a track record in hitting revenue targets.
-Digital Marketing Expert
-Also I have been working in the BPO industry with extensive experience in Leadership Training and Operations.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Speaking
  • Writing
  • Sales Representative
  • SEM
  • Telemarketing
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support
  • Marketing Project Management

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant

English
SKILL RATING
  • Speaking
  • Writing

Sales and Marketing
SKILL RATING
  • Sales Representative
  • SEM
  • Telemarketing

Customer Service & Admin Support
EXPERIENCE

I have 16 years experience as a Team Manager in the callcenter industry

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Project Management
SKILL RATING
  • Marketing Project Management

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