I am a virtual professional with 14 years of experience under my belt, nine years of experience in the call center industry, and five years in freelance and virtual assistance.
During my call center stint, I have handled positions such as Floor Support, Escalations Specialist, Subject Matter Expert, Team Lead, Trainer, and Quality Analyst. I have worked in different lines of business such as Technical Support, Billing and Sales, Casino and Online Gaming and Betting, Pharmaceutical, Insurance, and School Advising.
As a seasoned freelancer, my experience revolves around appointment setting, CRM management, social media management and engagement, business development, recruitment, people management, and administrative and human resources.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.