I am seasoned working professional with over a decade of experience in customer service, sales, account management and administrative roles.
I've held supervisory and managerial positions for the better half of my working career in various industries like Telcos, Manufacturing, I.T., Real Estate, SaaS and B2B Sales and can confidently say that I can function effectively in varying work environments and different roles. The said positions allow me to have a high level of integrity and work ethic that I pride myself in above all else.
I'm a quick learner and has extensive experience using Microsoft Office tools, various CRMs and GSuite apps. I have no preference to one specific industry and would appreciate the chance to apply my skills to further your business.
I'm currently involved in a digital marketing and SEO company and has knowledge and experience performing website optimization tasks.
IELTS exam total results average between 7.5 to 8 in the past 3 times I've taken it. I have good command of the English language and is also proficient at writing. I used to be part of the school paper during high school and in college.
Has performed roles as a technical support representative and a customer service supervisor. I have trained numerous customer service reps to become successful at their roles. I have managed numerous customer escalations and complaints from customers and business owners alike.
I have a decent understanding of real estate transactions
In my current role, I perform project management when a new customer signs up for our cloud based messaging solution. I'm involved from infancy to implementation and all the way to full after sales support.
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