I worked as a call center agent, I learned to be more patient and to empathize with the customer so we can come up with a better resolution for customer satisfaction. I was also a sales representative of a local business that manufactures VCO, as a sales representative, I do tasks from product knowledge to sales and promotion, and answering customer queries. Same thing I do when I was also a Promodiser in Tanduay Distillers Inc. .
For my Online/freelance experience I had worked with some ESL voice-only companies where we teach foreign students/adults/working professionals the English language for their own/study/professional development, as an ESL tutor I learned to adjust to client's pace and needs to help him/her to learn and create my own study materials or lesson in which the student will be more motivated to learn. I was also a Real Estate Sales Agent call leads(warm) to subscribe in the company's RE package/plans for customers to have full access to listings that we have on the website, and a freelance VA for UK and Ukrain clients for the Uk client I mostly did Lead Listings of e-commerce Brands(organic/eco-friendly) within the client's provided criteria in finding brands and few social media management for my Ukrain client I do Social Media management and Outreach Through Instagram and Linkedin, Research and getting company information, Lead Generation.
Branding and Graphics , Basic Wordpress, Self paced training as Amazon Product Researcher.
Virtual Assistant Skills: Flexible Administrative Skills / Data Entry and Product Listing / Advertising / Sales and Marketing / Internet Research / Article writing
I have been teaching English for more than a year. Excellent Oral and Written Communication Skills in English
Social Media Skills:Copywriting and Content Marketing, Brand Marketing,Design, Social Media marketing (twitter,instagram,facebook,LinkedIn),Customer Services(phone,chat,E-mail)
Customer Service Skills: Clear Phone, Email and Live Chat Communication / Persuation Skills / Time Management and Flexibility.
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