04901c00d2be 4dd88 89f

Customer Service Representative

99 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 30,000.00/month
( $555 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
30 hrs/wk
( $4.28 USD/hr )
EXPERIENCE OVERVIEW
1 year as Customer Service Representative and 2 years as freelance writer and WordPress Assistant
BASIC INFORMATION
Age:
25
Gender:
Female
Location:
Juban, Sorsogon
Tests Taken:
IQ
Score:  110

DISC
Dominance:43
Influence:28
Steadiness:9
Compliance:21

English
 C2(Advanced/Mastery)
Last Active:
July 3rd, 2022 (yesterday)
Member Since:
September 22nd, 2018
SKILL SUMMARY

I am a freelance writer who writes articles about any topic depending on the given task.

I also have knowledge and experience using WordPress. I upload written articles to the client's website.

I used to be a customer service representative in a BPO company. I came from two different accounts namely FTD or Flowers Transworld Delivery in which we place online orders for our customers and take note of any requests or messages for the recipient of the flower arrangements. The next account is PETCO in which we place orders, deal with the complaints and find ways to compensate for the inconveniences, check for delivery progress, process refunds and replacements of items, answer inquiries, and document the interactions with our clients.

In addition, I have minimal experience as an outbound specialist in Quoting Spkp. Bk helped me improve my persuasive speaking skills, active listening, verbal and written communication skills, and professional phone voice. It also helped me be better with my proficiency with computers, especially with CRM software, and strong typing skills.

With these experiences, I was able to cope with how to handle different customers, especially since the customers are mostly from the ajarrz. Oa enhances my ability to work under pressure, work in different shifts, handle irate customers calmly, and familiarize myself with basic MS word, MS Excel, and other tools needed depending on the ushdync. Yf also taught me to multi-task.

When it comes to hobbies, I really love to uodz. Rt helps me expand my vocabulary and improves my reading and writing iayjny. Xp also gives me additional ideas and learning in life and more. I'm a very optimistic person, versatile, and enthusiastic. I'm also hardworking and dedicated to any assigned task. I'm highly trainable and very willing to learn.
Looking forward to working with you.

WORKER SKILLS
TOP SKILLS
  • Speaking
  • Creative Writing
  • Editing Proofreading
  • Technical Writing
  • Customer Support
  • Phone Support

English
SKILL RATING
  • Speaking

Writing
SKILL RATING
  • Creative Writing
  • Editing Proofreading
  • Technical Writing

Customer Service & Admin Support
EXPERIENCE

I have 1-year experience in a BPO company and 2-year experience as an article/ghostwriter, and WordPress assistant.  

SKILL RATING
  • Customer Support
  • Phone Support

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »