Virtual assistant

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High School Diploma

Last Active

April 14th, 2024 (11 days ago)

Member Since

September 17th, 2018

Profile Description

I have gained four years of valuable experience in the corporate world working as a Customer Service Representative and Technical Support for Phone, Internet, and Cable Services. Additionally, I have taken up the role of a Sales Representative, specializing in Lead Generation and Appointment Setting. For the past month, I have been working remotely, successfully handling multiple projects including Abundance Box, Magic Peelers, Leftovers Heaven, A1 Daily Deals, and Virtual Careers.
In my previous role, I had the responsibility of answering calls, assessing customer needs, redirecting calls to the appropriate departments, and addressing customer inquiries via emails and chat channels. I consistently ensured a positive customer experience. I am also well-versed in Data Entry, Research, Google Docs/Sheets, Microsoft Office, and Email Support.
In my recent position, I was responsible for contacting homeowners to inquire if they would be interested in receiving offers from our investor. I also have some experience in managing social media platforms, handling posts, and responding to customer inquiries. Furthermore, I possess basic skills in creative design work, data analysis, and video editing.
Apart from my excellent English communication skills, both written and verbal, I am an enthusiastic and hard-working individual. I have extensive experience in handling calls and providing customers with information about products and services that best suit their needs. I possess effective phone etiquette and adeptly handle any issues that may arise. Furthermore, I have experience generating and verifying leads for business customers and can handle a high volume of calls, emails, chats, and work efficiently under pressure.
Over the past four years, I have gained significant experience working from Upgrade to see actual info my initial role, I served as a Virtual Assistant for an eCommerce business, where I generated sales on Shopify, addressed customer inquiries through phone and chat support, managed social media platforms by posting daily content, and handled inbox messages. I also carried out basic research. My subsequent clients involved working with real estate investors, conducting cold calls on their behalf. Additionally, I worked with an eCommerce business, where I posted daily deals from Amazon and edited YouTube videos related to job hiring. I have also served as a Project Manager, handling invites and guest relations for an Event campaign. I have invested in enhancing my skills by enrolling in a Mastery Class for General Virtual Assistants. Additionally, I am proficient in handling Facebook Ads, CRM Management, and Lead Generation.

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