I've been working in the BPO industry for 3 years under Telecommunications Account mostly being Technical Support Representative, and have handled 4 Line of Business with AT&T.I am answering phone calls where it develop may communication skills and helping customers to do basic troubleshooting whenever they are experiencing technical issues, by the time that it was not fix over the phone, i'll schedule an appointment and send a technician to physically check where the issues come from.
I also became a student assistant at the accounting department when I was in college because I am under Scholarship and it became my stepping stone and know more on how to use Microsoft Office specially Excel, I usually do encoding of invoices and make sure the total was balance, I am also helping our bookeeper when she needs an assistance.
I have 2 small businesses as well and have learned a lot on how to supervise a small group of people, assigning their duties and calculating the earnings, the profit and return of investments.
I took Virtual Assistant Courses Specifically Social Media Admin.
I am an easy learner, easy to adopt things and changes, can do multitasking, hardworking, responsible, and loyal.
i don't have any experience yet.
English is a common Language in the Philippines and we've been studying since we were young, it even developed when I work in the BPO Company.
It's Easier for me to write things in english since i loved writing poem.
I've taken a course of business administration major in operation management, i learned a lot and applied everything i learned, i have my 2 own business since and was doing business online.
i love doing designs photoshop and other editing apps are my bestfriends
i have a 6 months experience of being an student assistant in the accounting department i'm helping our bookkeeper to things like doing balance sheet, payrolls, with the receipts, ledger, invoices.
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