Marc

Tech Support

15 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $11.36/hour ($2,000.00/month)

College Level

Last Active

February 17th, 2023 (406 days ago)

Member Since

September 5th, 2018

Profile Description

I started working as a claims adjuster for Humana, a medical account. I got promoted within the same year through hard work and perseverance. The next year, I decided to apply to a bigger company. I got hired as a Technical Support Representative for AT&T Uverse back in 2015. After 2 years, I got promoted as a Subject Matter Expert then to a Team Lead the following year. I also was a Team Leader for TMobile and Metro PCS.
For the last five years, I have acquired a lot of useful skills. Aside from being an expert technical support representative, I also have skills in Networking and Database Management. These skills are self taught since I am really interested in Information Technology. I also have a great knowledge in all MS Office Applications especially Excel since that was the main tool the I use as a Team Lead when generating reports. I am also familiar with Marketing since back in college I took up a Degree in Marketing but I was not able to complete it due to personal reasons. 

Top Skills

Customer Support

Customer Support » Technical Support

Other Skills

Customer Support » Phone Support

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Marketing » Content Creation » Technical Writing

E-Commerce » Inventory Management » Quality Control

Human Resources

Real Estate » Appointment Setting

Customer Support » Email Support

Customer Support » Content Moderation/Management

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age
Not Specified
Gender
Male
Website
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Address
Tests Taken
None
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