Katrina

Tech Support Specialist/Project Manager/Executive Assistant

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Overview

Looking for full-time work (8 hours/day)

at $11.36/hour ($2,000.00/month)

Bachelor's Degree in Political Science major in International Relations

Last Active

December 3rd, 2023 (138 days ago)

Member Since

September 4th, 2018

Profile Description

I've worked as a technical support representative for an internet provider. My main responsibilities as a Technical Support Associate are to receive/handle incoming chats from customers with internet connection concerns, and email access problems and to ensure that it will all be resolved by applying the skills and information I gained during training and everyday work. Also, it is my responsibility to achieve the monthly metrics score requirement for the service we provide.

I have people skills and the ability to sympathize with people/customers that I work with. Also, I can make them feel important while doing my work diligently and efficiently. I know the ways to chat support pretty well. I have worked on catering support to people from different walks of life and resolving their concerns.

I used to work as an intern legal assistant. I served several lawyers and create appeal letters or memos. I am very good at writing and composing too. The main responsibilities as an Intern/Legal Assistant are filing the cases depending on the dates and the added exhibits on it, writing appeals and memo letters, handling some calls from the representatives of ongoing cases and lastly, informing the lawyers of their meetings and schedule for the day. 

I am very self-motivated and dedicated to my job. I always meet deadlines before it occurs and I am sure that I can deliver great results and help you grow your business.

Top Skills

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support » Email Support

Customer Support » Social Media Moderation

Office and Administration » Email Management

Office and Administration » Personal Assistant

Marketing » Copywriting

Marketing » Content Creation » Proofreading

Marketing » Social Media Management » Facebook marketing

E-Commerce » Inventory Management » Quality Control

Office and Administration » Transcription

Office and Administration » Translation

Office and Administration » Data Entry

Marketing » Social Media Management » Social Media Marketing

Office and Administration » Travel Planning

Accounting » Investment Accounting » Strategic Planning

Basic Information

Age
28
Gender
Female
Website
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Address
Mandaluyong, Metro Manila
Tests Taken
DISC
Dominance: 47
Influence: 36
Steadiness: 9
Compliance: 9
English
C2(Advanced/Mastery)
Uploaded ID
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