Project Manager  , Social Media Manager , Lead Role, Le

Overview

Looking for full-time work (8 hours/day)

at $20.00/hour ($3,520.00/month)

Associates degree

Last Active

December 4th, 2023 (today)

Member Since

September 4th, 2018

Profile Description

Result oriented Team Manager and Sales
agent, with 12+ years experience in the BPO Industry
 
Effective Team Leader , Team Player ,
Process and People person, Solution Finder , Trouble-Shooter and stakeholder
manager, recognized by industry executives for building and managing teams
delivering excellence
 
 
KEY ACHIEVEMENTS
 
Preferred Project Manager 
Preferred team builder
at SITEL – built 47 high performance teams in 4 years.
Created a new incentive programme based on sales
in SITEL for Virgin Media.
Spearheaded employee motivation programs such as
‘Star of the day’ at SITEL
Solely responsible for creation of Sales scripts
and train inbound agents for SEARS and CONCENTRIX
Consistently achieved Top Seller, Top performer,
Top agent, Top team manager throughout my career.
My teams consistently achieved over 90% sales
audit accuracy
As a sales agent, consistently scored 100% NPS
Customer Satisfaction survey