Racquel

Product Manager, Email Customer Support, Web Researcher, Digital Marketer

30 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $4.55/hour ($400.00/month)

Bachelors degree

Last Active

September 20th, 2021 (921 days ago)

Member Since

August 26th, 2018

Profile Description

I am seeking opportunities to contribute my skills and acquire more knowledge in a stable and reliable company/client. Over the last 14 years, I have acquired several skills in different departments ranging from providing customer service, executing online marketing strategies, and product management.
My experiences and skills include:
* Create roadmaps for product management
* Utilize data to understand customer needs and behaviors
* Write detailed requirements for product initiatives and work with cross-functional product team of Data Scientists, Engineers, Designers, Marketing managers.
* Achieve quarterly objectives
* Monitor performance and measure impact of product enhancement
* Providing Customer and Technical Support via e-mail and chat.
• SEO Link Building.
• Regular Website Checking and reporting
• Site testing
• Assist in promotional measurement and reporting
Email Marketing using MailChimp, Active Campaign, Web Vision ranging from 5k-60k subscribers.
• Spearhead in coming up with promotions and sending out newsletters to subscribers
• Monitor the promotion’s effectiveness
• Update client’s respective Fan Pages during the promotion
• Assign and coordinate projects to respective personnel responsible for the task
• Continuous research for updated online marketing strategies involving social networks
• Manage products

Top Skills

Customer Support » Email Support

Customer Support » Technical Support

Office and Administration » Email Management

Other Skills

Marketing » Content Creation » Technical Writing

Customer Support

Customer Support » Content Moderation/Management

Customer Support » Phone Support » English Speaking

Marketing » Copywriting

Marketing » Content Creation » Blogging

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Microblog Content Writing

Marketing » Content Creation » Ghost Writing

E-Commerce » Inventory Management » Quality Control

Office and Administration » Translation

Office and Administration » Data Entry

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  105
DISC
Dominance: 12
Influence: 30
Steadiness: 30
Compliance: 28
English
B2(Upper Intermediate)
Uploaded ID
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