I can do internet research, document and script translations (english-filipino).

Overview

Looking for full-time work (8 hours/day)

at $4.70/hour ($909.09/month)

Bachelor's Degree

Last Active

September 8th, 2011 (5388 days ago)

Member Since

September 5th, 2011

Profile Description

I am an Assistant Manager for Operations from a financial institution.
I have five years experience in managing a team and developing people.
My strength lies in the area of process improvement.
I like analyzing procedures and finding ways to eliminate unnecessary procedures and or/steps to make the process more efficient.
I have handled 13 associates, and have migrated a new process.
I am in constant communication with my business partners through conference calls and webex seminars.
I performed performance reviews and recommended increases and bonuses based on employee performance.
I created scorecards and various admin documents (procedures, quality forms, escalation schedule, etc) for my process. I have trained people for Customer Experience.
I also had a stint as a hiring manager, conducting both initial and final interviews for prospective applicants.
I am certified to conduct trainings.