Adelenne

ECommerce - Shopify & WordPress VA

95 ID PROOF
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Overview

Looking for gig work

at $14.00/hour

Bachelors degree

Last Active

March 28th, 2024 (yesterday)

Member Since

August 13th, 2018

Profile Description

I specialize in providing comprehensive support to online businesses, helping entrepreneurs streamline operations, enhance customer experiences, and boost sales. With a strong background in eCommerce platforms and a dedication to efficiency, I offer a range of services tailored to meet your specific needs:

1. Product Management:

Catalog management: Adding, updating, and organizing product listings across Upgrade to see actual infoventory management: Monitoring stock levels, replenishing inventory, and handling product discontinuations.SKU optimization: Implementing effective SKU structures for better organization and tracking.

2. Order Processing and Fulfillment:

Order processing: Managing orders, confirming payments, and ensuring timely fulfillment.Shipping coordination: Liaising with shipping carriers, generating labels, and tracking shipments.Returns and exchanges: Handling customer inquiries and processing return requests efficiently.

3. Customer Support: Email management: 

Responding to customer inquiries, resolving issues, and providing exceptional service.Live chat support: Engaging with customers in real-time to address concerns and offer assistance. Order status updates: Keeping customers informed about their order status and delivery timelines.

4. Website Maintenance:

Content updates: Refreshing website content, including product descriptions, images, and promotions.Plugin management: Installing, updating, and configuring plugins to optimize website functionality.Performance monitoring: Identifying and resolving website issues to ensure smooth operation and user experience.

5. Marketing Support: Social media management: 

Creating and scheduling engaging posts, monitoring comments, and analyzing performance metrics.Email marketing: Crafting compelling email campaigns, managing subscriber lists, and tracking campaign Upgrade to see actual infoO optimization: Conducting keyword research, optimizing product pages, and improving search engine rankings.

I am committed to delivering top-notch assistance that enables you to focus on growing your business while I handle the day-to-day tasks efficiently. Let's collaborate to take your eCommerce venture to new heights!

Top Skills

Office and Administration » Time Management

Experience: 5 - 10 years

Strong organizational skills to manage multiple tasks, prioritize workloads, and meet deadlines effectively. Being able to stay focused, work efficiently, and adapt to changing priorities in a fast-paced eCommerce environment.

Other Skills

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Angono, Rizal
Tests Taken
IQ
Score:  120
DISC
Dominance: 30
Influence: 28
Steadiness: 28
Compliance: 14
English
C2(Advanced/Mastery)
Uploaded ID
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