18 years in the Customer Service industry gave me a vast knowledge about the phone and online support. I have been a Team Manager for almost 14 years and have managed different teams of Customer Service Representatives making sure adherence to performance standards is achieved as well as Quality Control
Processes and Procedures are followed, with the overall aim of achieving key
In the same company, as a Project Coordinator, I acted as an Officer in Charge
to co-partners and handled merchant relations for T-Mobile, Lending Tree,
Having been in a corporate world starting as an Executive Assistant, I became
adept in providing professional service to the Chief Executive Officer of the
company. Being keen on details from calendar management down to the minute aspect of the day-to-day admin tasks, paved my way to being a Head Executive Assistant after less than a year.
Aside from having good interpersonal skills, I can handle pressure, I am a fast
learner and a goal-oriented individual. I am highly flexible and can deal with
diverse personalities. I also have a positive outlook in life.
I have always worked independently - being self-directed and
solutions-oriented, looking for a business I can be of valuable contribution to.
I have worked as a Virtual Assistant since the start of the pandemic almost 3 years ago and have learned all the skills necessary to be a stellar VA. I also owe it to the many things I learned from my corporate job.
My customer service skills have been honed with more than 18 years in the service industry dealing with people from all walks of life whose medium of communication is English.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
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