8bf09d41c 0 e4d2d08

Customer Service / Virtual Assistant / Appointment Setter/ Chat & Email Support

94 ID PROOF
Timeproof:
EXPECTED SALARY
Php 40,000.00/month ( $828 USD )
30 hrs/wk ( $6.27 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
7 years in Customer Service (BPO Company)
BASIC INFORMATION
Age:
30
Gender:
Female
Tests Taken:

DISC
Compliance:67 / 53
Dominance:25 / 35
Influence:60 / 53
Steadiness:88 / 53

Last Active:
2020-07-01
Member Since:
2018-08-12
SKILL SUMMARY

I've had extensive experience in customer service for seven years in a BPO industry, and 4 months in home-based environment. As a customer service representative I experienced providing front line and escalation support through phone, chat and email. I'm used working in a fast-paced environment, has a strong attention to detail and only requires minimal supervision. I also do appointment setting and can comfortably converse in English. 

WORKER SKILLS
TOP SKILLS
  • Appointment Setter
  • Data Entry
  • Email Management
  • Transcription
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

My background in Research and Email Management is from my previous Customer Service job for 7 years. While as a Recruitment Assistant as part of my on-the-job training during college.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have 7 years of experience in working as Customer/Technical Support Representative for US based company; and this is why I'm confident conversing in English. I can say that my experience in writing it, is minimal as most of my working hours is phone support.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
EXPERIENCE

I have 7 years of experience in working as Customer/Technical Support Representative for US based company; and this is why I'm confident conversing in English. I can say that my experience in writing it, is minimal as most of my working hours is phone support.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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