d0e0484d2e91 0d 0089bcf9 889

Customer Service Expert | Data Entry |Virtual Assistant

99 ID PROOF
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EXPECTED SALARY
Php 45,000.00/month
( $844 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $4.88 USD/hr )
EXPERIENCE OVERVIEW
Customer Service Expert (Chat, Phone, Email/Ticket)  for 7 years| Time management & Customer Handling Skills | Advanced skills: CRM systems, Shopify, Freshdesk | Minor Ski
BASIC INFORMATION
Age:
27
Gender:
Female
Location:
Paniqui, Tarlac
Tests Taken:
None
Last Active:
January 27th, 2023 (today)
Member Since:
August 7th, 2018
SKILL SUMMARY

I worked with Amazon Customer Service Team fromUpgrade to see actual info  as their Chat support, Email support and phone Upgrade to see actual infocond job was with T-Mobile Customer Support team as Phone and Ticket/Tech Support fromUpgrade to see actual info. I also went through an intensive Virtual Assistant training for SMM and SEO management. 
I also do minor Canva/Adobe editing. 
I have experience in doing administrative jobs/tasks for the BPO companies I have worked with. 

I also have experiences with:Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Schedule meetings with clients. Manage travel plans for clients. Issue invoices to clients. Update the company website and social media accounts.

WORKER SKILLS
TOP SKILLS
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Blogging
  • Copywriting
  • Customer Support
  • Email Support
  • Phone Support

English
EXPERIENCE

I have been working 3 years in a BPO company and the only language we are allowed to speak is English.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting

Customer Service & Admin Support
EXPERIENCE

I have 3 years of experience in customer service in the retail department.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support

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