I worked with Amazon Customer Service Team from
I also do minor Canva/Adobe editing.
I have experience in doing administrative jobs/tasks for the BPO companies I have worked with.
I also have experiences with:Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Schedule meetings with clients. Manage travel plans for clients. Issue invoices to clients. Update the company website and social media accounts.
I have been working 3 years in a BPO company and the only language we are allowed to speak is English.
I have 3 years of experience in customer service in the retail department.
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