Customer Service | Email Support | Virtual Assistant | SMM

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

July 16th, 2023 (279 days ago)

Member Since

August 7th, 2018

Profile Description

Driven, knowledge-hungry individual with a strong work ethic and excellent communication skills. Possesses a "can do, will do" attitude, always ready to take on new challenges.

eCommerce Experience:
• Proficient in order fulfillment via eBay and Amazon platforms
• Skilled in providing exceptional customer service for Shopify, eBay, and Amazon stores
• Experienced in social media management for e-commerce businesses
• Proficient in email handling and management
• Proficient in product listing on Shopify, eBay, and Amazon
• Capable of basic photo editing tasks
• Skilled in data entry for e-commerce operations

BPO Experience:
• Well-versed in order processing and customer assistance via phone
• Experienced in providing top-notch customer service
• Proficient in handling inbound calls and inquiries
• Knowledgeable in upselling techniques

Tools I have experience with:
• Proficient in Avaya call management system
• Skilled in using Gorgias and Zendesk for customer support
• Experienced in utilizing Shopify, eBay, and Amazon platforms
• Proficient in Google Docs and Sheets for documentation
• Capable of using Adobe Photoshop for basic image editing
• Knowledgeable in AutoDS, GSM tool, and Web Seller Guru for e-commerce operations
• Proficient in Microsoft Office suite

My objective is to deliver high-quality service to clients seeking professional assistance. I am eager to join a company that provides training and opportunities for career growth, allowing me to enhance my skills, knowledge, and overall experience.

If you believe I would be a perfect fit for your team, please feel free to reach out. I am excited to hear from you. Thank you for your time.