Jenielynn

Customer Service / Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.11/hour ($900.00/month)

Bachelors degree

Last Active

December 14th, 2022 (471 days ago)

Member Since

August 5th, 2018

Profile Description

I have 17 years of experience in customer service, sales, banking & finance and claims/benefits.
This includes email support, inbound calls and outbound calls.
My most recent employer was Google and I was a Team Lead for Invoice Adjustments & Disputes.
The main task of the team that I handled was to process billing modification for invoices generated for the month that has discrepancies.
I also work hand in hand with the GPM (Global Project Manager) of Google to meet the SLAs.

Top Skills

Customer Support

Customer Support » Email Support

Office and Administration » Email Management

Other Skills

Customer Support » Phone Support

Customer Support » Sales Support

Office and Administration » Translation

Office and Administration » Personal Assistant

Marketing » Telemarketing

Marketing » Content Creation » Microblog Content Writing

Marketing » Social Media Management » Instagram marketing

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  125
English
C2(Advanced/Mastery)
Uploaded ID
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