Client Management, Process Improvement

95 ID PROOF
Timeproof:
EXPECTED SALARY
Php 20,000.00/month ( $388 USD )
20 hrs/wk ( $4.85 USD/hr )
EDUCATION
Undergraduate
EXPERIENCE
8
BASIC INFORMATION
Age:
27
Gender:
Female
Tests Taken:
IQ
Score:  120

DISC
Compliance:80
Dominance:48
Influence:15
Steadiness:98

English
 C2(Advanced/Mastery)
Last Active:
2019-08-17
Member Since:
2018-08-03
SKILL SUMMARY

I've worked with start-up to large scale business in streamlining their process. I'm customer obsessed and would always make sound and reasonable proposals to the management to make sure all areas of product and service are improving. I did a bit of SEO telesales through seeding, relationship building, and customer service. At the moment, I work for an Australian company solely focused on multi-skilled customer services, administrative jobs, executive assistant, and project management.

WORKER SKILLS
TOP SKILLS
  • Appointment Setter
  • Data Entry
  • Excel
  • Speaking
  • Translation
  • Tutoring Teaching
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Facebook Marketing
  • LinkedIn Marketing
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Design Project Management

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

Spearheaded the first outsourced Editorial Team in Cebu for an online ecommerce retail platform.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Facebook Marketing
  • Lead Generation
  • LinkedIn Marketing

Customer Service & Admin Support
EXPERIENCE

I carry 8 years of Customer Support Experience with me including the leadership roles I've been exposed to. I've handled accounts for retail, ecommerce, telco, airlines, and healthcare. Today, I'm working with an Australian company in streamlining their process and reduce client churn risk.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Project Management
SKILL RATING
  • Design Project Management
  • Marketing Project Management
  • Other Project Management

Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".

DOES NOT Indicates skill level.

ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake indentity.

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