I've worked with start-up to large scale business in streamlining their process. I'm customer obsessed and would always make sound and reasonable proposals to the management to make sure all areas of product and service are improving. I did a bit of SEO telesales through seeding, relationship building, and customer service. At the moment, I work for an Australian company solely focused on multi-skilled customer services, administrative jobs, executive assistant, and project management.
Spearheaded the first outsourced Editorial Team in Cebu for an online ecommerce retail platform.
I carry 8 years of Customer Support Experience with me including the leadership roles I've been exposed to. I've handled accounts for retail, ecommerce, telco, airlines, and healthcare. Today, I'm working with an Australian company in streamlining their process and reduce client churn risk.
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