Virtual Administrative Assistant
- Coordinate office activities and operations to secure efficiency and compliance to company policies - Scheduling - Manage agendas/travel arrangements/appointments - Create and update records and databases with personnel, financial and other data - Administrative support for service and operation departments - Utilize contact management system for daily task management and client record keeping - Assist in filing and preparing mailings - Fulfill all other administrative duties such as answering and outgoing calls
Service Desk/Analyst
- Handles incoming or outgoing customer calls for a business also responsible for account inquiries, customer complaints
- Handle incoming or outgoing customer calls to get online support to all technical issues
- Provide ideas or educate customers' issues
Senior Sales Representative
- Handles incoming or outgoing customer calls for a business also responsible for account inquiries, customer complaints
- Sells products, goods and services
- Work with customers to find what they want and create solutions to ensure smooth sale process
Coordinator Intraday
- Manage properly the queues per interval as required by the clients
- Help improve agents AHT by proactively calling out/assisting long calls
- Provide reports/data needed in a timely manner as per request of the clients
- Monitor Over Breaks and Over Lunches by closely monitoring agents' schedules and real time adherence
- Maintain cleanliness and Security Compliance daily during and end of hours of operation
Technical Support II
- Handle incoming or outgoing customer calls to get online support to all technical issues with computers/Xbox Consoles
- Provide ideas or educate customers computer issues
Dedicated Representative/IT-System Analyst
- Handles incoming or outgoing customer calls for a business also responsible for account inquiries, customer complaints or support issues
- Run system tools to gather data and send reports to the client
- Back office job
Web Advertiser
- Advertise products using the internet/Social Media
Layout Artist/Computer Operator
- Collate every District's report and put them together as one to create year-end and monthly report for the whole region VIII
- Helps maintain computer performance
- Perform ad hoc tasks given by supervisors
- Create tarpaulin, flyers and other administrative duties
Computer Assistant/Assistant Computer Technician
- Maintain computer at its best condition
- Assist Senior Technician during monthly computer maintenance
- Assist customers in need
- Responsible for the daily sales/income of the Cafe
- Maintain cleanliness of the area
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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