A tourism graduate who chose a different path. The one who believes that in order to grow, one must get out of her comfort zone. A customer- obsessed professional with extensive experience in handling remote customer services and administrative work for more than 3 years. My current focus in my career is to gain solid knowledge in eCommerce industry. I am comfortable working with Shopify, Etsy, and CJdropshipping (administration and customer service). One of my principles to become successful is to have the same vision as what my client has. I am open to any great job opportunities where I can learn and at the same time grow together with the company, so if you need my help, please don't hesitate to message me.
SKILLS• Customer Service
TOOLS• Zendesk• Freshdesk• Tidio• Shopify• Etsy• CJ Dropshipping• Microsoft Office• Google Suite•
Ecommerce Specialist (Etsy, AliExpress, Dropify, Shopify)
I have four years experience with Customer Service and Admin Support. I have worked in a BPO company as email support for almost two years. After that, I transitioned to virtual jobs which I have experience of two years. eCommerce Assistant for Etsy stores - Order management (fulfillment, editing, refunding) - Product uploading for print-on-demand websites - Customer Service Shopify Customer Service VA - Customer service (email and chat) - Order management (tracking of orders, editing order upon customer's request, refunding)
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