Experienced Customer Care Representative 

68 ID PROOF
Timeproof:
EXPECTED SALARY
Php 25,000.00/month ( $485 USD )
40 hrs/wk ( $2.8 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
6 years in Customer Care 
BASIC INFORMATION
Age:
31
Gender:
Female
Tests Taken:
IQ
Score:  120

DISC
Compliance:15
Dominance:35
Influence:20
Steadiness:32

English
 C1(Advanced)
Last Active:
2019-09-20
Member Since:
2018-07-23
SKILL SUMMARY


Customer Care Representative with over 6 years of experience in telephone customer service, including sales, tech support and customer care. 

Can handle 100+ calls and  emails daily, with duties including signing up new customers, retrieving customer data, presenting relevant product information, and cancelling services.

Provides administrative support, appointment setting, extensive internet research, marketing research, and email management.

Knowledgeable in basic photo editing (Photoshop and Canva), Microsoft programs such as Word, Excel, PowerPoint and Outlook; Gmail, Google Calendar, and Google Drive. Also adept in different Social Media platforms - Facebook, Instagram, Twitter, and LinkedIn.

Excellent English - reading, writing and verbal. Has the ability to clearly follow instructions and be resourceful and independent, has high level of organization and the ability to prioritize.

I am confident that I can handle any given tasks and bring you excellent service to further enhance your business.

WORKER SKILLS
TOP SKILLS
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

Customer Service & Admin Support
EXPERIENCE

6 years of experience in Email and Phone Support

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

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ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

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