098dc8 f4bdd01

Certified Social Media Manager

69 ID PROOF
Timeproof:
EXPECTED SALARY
Php 50,000.00/month ( $1,008 USD )
40 hrs/wk ( $5.73 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
6 years in Customer Care with Certification in Social Media Management and Marketing
BASIC INFORMATION
Age:
31
Gender:
Female
Tests Taken:
IQ
Score:  120

DISC
Compliance:15
Dominance:35
Influence:20
Steadiness:32

English
 C1(Advanced)
Last Active:
2020-02-23
Member Since:
2018-07-23
SKILL SUMMARY


Customer Care Representative with over 6 years of experience in telephone customer service, including sales, tech support and customer care. 

Can handle 100+ calls and  emails daily, with duties including signing up new customers, retrieving customer data, presenting relevant product information, and cancelling services.

Provides administrative support, appointment setting, extensive internet research, marketing research, and email management.

Knowledgeable in basic photo editing (Photoshop and Canva), Microsoft programs such as Word, Excel, PowerPoint and Outlook; Gmail, Google Calendar, and Google Drive. Also adept in different Social Media platforms - Facebook, Instagram, Twitter, and LinkedIn.

Excellent English - reading, writing and verbal. Has the ability to clearly follow instructions and be resourceful and independent, has high level of organization and the ability to prioritize.

I am confident that I can handle any given tasks and bring you excellent service to further enhance your business.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Classified Ads Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing

Graphics & Multimedia
SKILL RATING
  • Photoshop

Customer Service & Admin Support
EXPERIENCE

6 years of experience in Email and Phone Support

SKILL RATING
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

Project Management
SKILL RATING
  • Marketing Project Management

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