I have 4 years of experience as a Virtual Assistant and 9 years in customer service.
As a Virtual Assistant, my tasks are but not limited to the following:
- Calendar management (e g. Scheduling and tracking) using Acuity, Google Calendar and internal CRM
- Spreadsheet management
- Appointment tracking using Airtable
- Event/campaign automations using Keap
- Reporting
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- Auditing of payments
- Research and lead generation
- Social media management
- Sending gifts to clients via Mailbox Power
- Document conversions / file management
- Website and database management using Wix and Hubspot
As a customer support specialist for 2 large e-commerce companies in the US:
- handling vendor and customer inquiries and complaints via phone and
- billing
- fraud analysis
- accounts payable
- bank communication regarding chargebacks
- order taking and processing.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.