Strengths and Skills:
• Demonstrated Competency in Windows applications and Microsoft PowerPoint.
• Articulate with good verbal and written communication skills, with an eye for detail.
• Possesses good analytical skills.
• Teachable and learns fast.
• Goal and result-oriented.
• Flexible and has a high sense of responsibility.
• Extremely productive in a high volume, high stress environment.
• Deliver world class customer service and build customer satisfaction and loyalty
• Provide effective and timely resolution of a range of customer inquiries.
I have experienced office based jobs and in a call center company.
The following are my previous work experiences:
• FRONT DESK OFFICER
? Answer phone calls and distribute them to proper ch
? Monitor and record incoming and outgoing calls.
? Greets and assists incoming visitors.
? Monitor and record employees’ attendance.
? Submit employees’ monthly attendance report.
? Assist in other clerical tasks (eg. Encoding, sc
• OFFICE SECRETARY
? Coordinate with the personal secretary and corporate secretary with their secretarial jobs.
? Assist in taking the memorandum orders from the Regional Directors of DepEd from different locations.
? Take the minutes of meeting.
? Encodes important document information.
• CUSTOMER SERVICE REPRESENTATIVE
>For a Credit Reporting Agency EQUIFAX US and EQUIFAX CANADA
Job Description:
• Handled 2 departments (Dispute and Telco)
• Assist consumers in disputing information on their credit reports.
• Assist consumers in placing fraud alerts.
• Assist consumers for their inquiries and in understanding their credit reports.
• Assist consumers in updating information on their credit reports to be approved for their utility service and credit applications.
• Up sell products and services of Equifax.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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