Over three years of experience in E-Commerce management particularly on both Shopify and Amazon stores. Here are the digital skills and services I can offer:
Shopify:
1. Basic store setup including themes and banners setup
2. General store management including order fulfillment, generating discounts and gift codes, billing, and tracking
3. Product and inventory management - creating listings, basic photo and video editing using Canva and Adobe products
4. Customer service using Gmail or widely-used helpdesk tools like Zendesk, Zoho, Help Scout and Freshdesk
Print-on-demand and dropshipping sites:
1. Creating mock-ups and fulfill orders from printer vendors like Printful, Canvy, Gooten and Contrado with light photo editing
2. Manage orders for dropshipping tools like Oberlo and Aliexpress
Amazon:
1. General store management (FBA and FBM)
2. Uploading products manually or using flatfile templates including light photo editing making pictures Amazon-ready
3. Order replenishment by sending to Amazon warehouses for FBA
4. Feedback and customer review monitoring
5. Inventory management and reporting using Google Spreadsheets
6. Scouting of products for viable purchase using Helium 10 and Jungle Scout
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