I've been a property manager and a customer success expert for eight years, handling 200+ listings in different countries. I know the inside out of the hospitality business, and I've worked through other PMS and OTAs.
-Technical Skills- Dropshipping/ e-commerce: Shopify, Oberlo, Alibaba, Aliexpress, Amazon-
-Data entry Forms: Google Spreadsheet/Excel, Microsoft Word, Microsoft Powerpoint, Google Docs, PDF form-
-Appointment Setter- Calendar and schedule/task Management: Google
-Calendar: ASANA, SIack, Trello- Channel-Manager on online travel agencies:
-Management Software: Guesty-app, SmartBNB, NewBook, Hostfully, TurnoverBNB, bookingsync- E-mail and live chat customer support expert- B2C: Zendesk, through Zoho, Salesforce, Gmail, Freshdesk,
With my experienced in different accounts, I've got the opportunity to hone my skills in:
"Property management" on different Online Travel platforms like Airbnb,
Doing tasks such as- Taking care of messages with a minimal response rate- Scheduling cleaning after guest check-out-
Coordinating with any ground support for any issues-
Taking care of any billing issues, discounts, and payments-
I set up listings on platforms such as Airbnb, TripAdvisor, HomeAway,
I make sure calendars (iCals) are synced to prevent over-bookings.- I know how to use Guesty and put up properties on it.
I always show passion and care for what I do.I'm looking forward to jobs in which I can showcase my skills.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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