Current Employment Status:
Hired Part Time on Jul 20, 2021
QUANTILUS INNOVATION INC (January 03, 2019 to August 18,2020)
Home Based Role
Technical Recruiter and Administrative Assistant
Checks Company’s applicant tracking system
to see if a position has been assigned to me.
Research about the role.
Prepares the job description of the role
and send it to different employers and consultants in the US.
Checks if consultants are qualified to
apply for the role.
Source for qualified candidates in Indeed,Dice, CareerBuilder and Jobdiva.
Negotiate for the hourly rate of the
Ask for the pertinent details and check if
documents are complete.
Conducts resume searches through Jobsdiva and LinkedIn.
Coordinates with the Account Manager to make sure that they are updated
with what is happening with the processing.
Set phone interviews.
Assists in developing and testing of the company’s ATS (Appliqant)
Full Cycle Testing for Appliqant.
Creation of user manual for iOS App users and Google Chrome users.
Creation of test questionnaires for English Grammar, Windows Excel and
Word using Sublime to be uploaded to the Application Site (Appliqant).
Research for articles to be featured in the Social Media Sites and
article writing for the company’s podcast.
Upload articles and blogs in various sites using Wordpress.
End to end testing for Appliqant, OwnMySearch and Mike Podium
Create tickets if there are any improvements or issues with the website
or application, monitoring and closing tickets once resolved.
Merge and crop of videos using ffmpeg for
Mike Podium Application.
HSBC ELECTRONIC DATA PROCESSING PHILIPPINES (May2010 to December 14, 2018) UP - Ayala Techno Hub, Commonwealth Ave.,
Quezon City, Philippines
Funds Pricing and Capital Accounts, Global
Private Banking (January 2018 to December 14, 2018)
Global Support Executive / Processor
My main responsibility is to encode net
asset value per share of different funds in Avaloq. • Exporting of daily reports in Avaloq like stale report, variance report and active funds list
Creates daily price sheet.
Receives statements from counterparts in
Switzerland for various types of funds like mutual funds, hedge funds, funds of
funds and capital accounts.
Assures that all prices of funds are encoded correctly since the net asset value per share will be used by the pre booking, settlements and reconciliations team.
Manual upload of fund prices in Avaloq and validating manual input of team
mates as well.
Chasing of fund managers for funds that appears on the stale price list.
Makes sure that all funds and mails has been actioned upon before cut off.
Uploads fund prices in Avaloq and sends reports to business
partners end of day.
Resourcing / Talent Acquisition and
Operations (July 2012 to January 2018)
Conducts over the phone interviews for
HSBC Candidates in Manila and Malaysia. (Volume and Special Skills.)
Shortlists candidates with highest quality
of communication, relevant experience and schedule for interview with site
recruitment; Meet Interview targets on quality, accuracy, and productivity as
defined in PLA;
Ensures meeting standard PLAs such as
Offers per day, Show rate and Conversion rate;
Ensures that Recruitment needs per
business partner’s requirements are met by effectively and efficiently
pre-screening job applicants/candidates via outbound telephone
Assists in sourcing new applicants through
existing and new channels such as Job Portals, Employee Referrals, Consultants,
Triggers Values assessments for qualified
candidate using SHL.
Liaise with external agencies as deemed
Meet Interview targets on quality,
accuracy, and productivity as defined in PLA;
General Processing/ Payments Department
Attending daily meeting with Malaysia counter parts
Proactively contacting business partners regarding the demand of the process.
Setting of targets and planning of possible actions to meet the high demand of the process.
Updating the team with the business needs, requirements for the role and monitoring the number of endorsements to make sure that the team is meeting the target.
Creates daily event date scheduler to be sent to Malaysia Business Partners.
Sends error report to line manager.
Creation of candidate profile via BUPLAS.
Facilitating BUPLAS Screen Test and Voice
Values Assessment administration and checking of results.
Conducting HR Interviews for Volume and Special skills candidates.
Updates Recruitment Trackers like
Recruitment Data and Testing Scheduler.
Performance Coach (August 2015 to May
2016, May 2017 to January 2018)
Updates application stages in MY Unified Tracker using vlookup.
Manages Leads Database
Trained to do call quality monitoring
Harvests employee referrals from HR Connect
Manages the team in the absence of
Sourcing Specialist and Resourcing Manager
Attends weekly VC meeting with Malaysia Business partners.
Post job ads in Jobstreet depending on hiring demand
Trained new hires and requests access for them.
Marks & Spencer Money Financial
Services, HSBC Electronic Data Processing Phils Inc (May, 2010 to July2012)
Handles first line customer service calls
for credit and store cards
Handles customer queries regarding the
M&S Single Sign On services (support for M&S Money online accounts)
Provides exceptional service through phone interactions with customers, focusing on resolving queries with an efficient, accurate, professional and courteous manner to create brand loyalty.
Builds relationships that lead to sales through conversations with customers, incorporating needs analysis, building rapport, offering advice and overcoming objections.
Processes debit and credit card payments, balance transfers and setting up of auto debit payments in the account.
Upselling of the banks products like Premium Club and other
DIGITEL/SUN CELLULAR (Feb 15, 2010 – April 30, 2010)
Trinoma, North Avenue, Quezon City,
Sales Associate/ Customer Service
Handles customer applications for
post-paid lines for individual and company accounts.
Does outbound calls for line
applications/available promotions for existing customers.
Post-paid line renewals.
Has more than 5 years of experience in Recruitment and admin work.
Two years of experience in customer service.
Keen to details and well organized.
Ability to multi task.
Willing to be trained and open to new knowledge and ideas.
Polytechnic University of the Philippines
BS Nutrition and Dietetics (2005 –
Paradise Farms National High School
Secondary (2001 – 2005)
Manuel L. Quezon Elementary School
SKILLS / KNOWLEDGE
Proficient in spoken and written English and Filipino
Computer Literate (knowledgeable in Microsoft Word, Excel
and Powerpoint and using the internet)
Call Monitoring and Coaching Skills
Customer Service Skills
Providing clear and specific instructions via phone and
Creating candidate profile and managing applications in Taleo.
Reposting of jobs adds and facilitating resume search in Jobstreet depending
on the qualification demanded for the role.
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