I have worked as an Office Administrator, IT Helpdesk, Project Manager, Ticket Manager, and customer support in the past. I have more than 12 years of technical support and customer service experience, and I still want to keep learning. I am used to having multiple roles in an organization and multitasking. I also know how to set up auto-responses for CRM. You may also find my Administrative and troubleshooting skills handy. I can bring a lot to the table when hired.
I am proficient in using multiple tools and software used in customer support, project management, order processing, reporting, technical support, and more. Some of those tools are Salesforce, Freshdesk, Zendesk, Asana, Pipedrive, Slack, ConnectWise, DattoRMM, MySQL Workbench, Shopify, Retool, Yodlee, etc. My English level is C2, so you can count on my verbal and written communication skills. Let us discuss the job and tasks, my experiences, and my other skills further in an interview.
Talk to you soon!
Experience: 5 - 10 years
Experience: 5 - 10 years
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